Phoenicia Rackman

Spoiler Warning: Plot details, ending details, or both are in the text which follows.

“This cannot be traced back to me... I cannot believe I said that...all that fucking ethics training.”

—Phoenicia Rackman

Phoenicia Rackman is a character appearing in Grand Theft Auto Online as a tritagonist in The Doomsday Heist update.

History[]

Background[]

Being a covert agent in the International Affairs Agency, very little is revealed about her background. At some point, she collaborated with billionaire Avon Hertz when he was working with the IAA.

Events of Grand Theft Auto Online[]

“Then you can do exactly what you have to. You have my authority.”

—Phoenicia Rackman

After an attack by mercenaries on an IAA facility, Rackman and Agent 14 enter a war room in the facility expecting to find more enemies, but instead come across the GTA Online Protagonist, having already killed the attackers. She is initially suspicious of the Protagonist's presence at the facility, holding them at gunpoint until Agent 14 vouches for them. Not long after, Avon arrives and explains that he sent the Protagonist after his AI Cliffford realized that mercenaries were going to attack the facility. The group discusses the attack that just took place, with Rackman believing that it was orchestrated by the Russians, which Avon concurs, stating that he thinks the person behind it was a man named Bogdan.

Later, Rackman supervises a meeting in the player's facility between herself, Agent 14, Lester Crest, Avon, and the player. During the meeting, she informs the group about the kidnapping of one of her agents, who was investigating data breaches in their department. Although reluctant to do so, she clears Lester and the players to steal whatever necessary for the heist, before leaving.

When the player is infiltrating a submarine belonging to Bogdan, Avon reveals that he was the one responsible for the attack on the IAA facility and that Cliffford now has access to the entire San Andreas defense grid. Rackman meets with Lester, Agent 14, and the player at Devin Weston's hangar where, after berating 14 for complaining about his career now being in ruins, she gives Lester the authority to take any actions needed to stop Avon, and reassures him and the player that they will all be paid. After wishing them luck, she and 14 leave.

Afterwards, Rackman once again meets in the player's facility, although this time only with Lester, the players, and Bogdan, who agreed to help stop Avon. She explains that Agent 14 was kidnapped by Merryweather Security, who plan to sell him to Avon, and that he needs to be rescued, or else the players and Lester will not get paid. She also instructs the players to steal a Chernobog in order to protect the other kidnapped agent, ULP, while he returns to safety.

When rescuing Agent 14, Rackman talks to the player throughout the mission, frequently emphasizing that Agent 14 must not be killed. Once the player successfully saves 14, Rackman expresses her gratitude for rescuing him without any IAA agent casualties.

During the rescue of ULP, Rackman oversees the escort of ULP to a safehouse. During the escort, she, Lester, and Bogdan give orders to the player as they use the Chernobog to shoot down enemy helicopters. Upon reaching the safehouse, she informs the player that ULP will be in hiding until Avon is dealt with, as his men will be looking for him. Before departing, she addresses ULP by his real name, Bernard, telling him to stay safe.

Later, Rackman, Lester, and Bogdan oversee the player as they destroy a number of SAM turrets controlled by Avon on Mount Chiliad. After the players are finished, she and Agent 14 meet them at the Sandy Shores Airfield, where she once again berates 14. She requests a status report from Lester, who explains that he's having trouble tracking down Avon and his AI, Cliffford. Rackman asks why they can't just unplug Cliffford, to which she is informed by Lester that it does not work that way.

After Avon's location was tracked down, Rackman, along with Lester and Agent 14, talk with the player as they assault the Mount Chiliad Launch Facility, from which Avon plans to launch a missile. After Avon is killed and the code of Cliffford is destroyed, the player flies to the Galileo Observatory on Thrusters, to meet with Rackman, 14, and Lester. Lester expresses his excitement, believing that he will get to keep one of the Thrusters, but is told by 14 and Rackman that they are government property and will need them back. At the observatory, once Rackman confirms with Lester that Cliffford is gone, she explains that none of what happened will go on record. She thanks the player and Lester for their hard work and promises that they will be paid. After threatening to fire 14 for his role in letting Avon into the government and reassuring Lester that his money will be sent to him, Rackman and 14 leave.

Personality[]

Rackman is a senior agent or supervisor in the IAA. She has a no-nonsense attitude and is often seen on her IFruit phone giving orders. After their first ever meeting, Lester describes her as clearly the one wearing the trousers in her working relationship with Agent 14.

Prominent Appearances in Gameplay[]

Grand Theft Auto Online[]

The Doomsday Heist[]

Gallery[]

Trivia[]

Based on the files on her desktop, as seen during cutscenes, she seems to have an obsession with cats.