The factory is located in Little Havana, Vice City. It is a small one-story building with two entrance garages, a smaller garage by its northern side and a loading dock at the rear. A gate can be found west of the factory, which leads to the factory's compound. The compound is largely empty, save for a few crates, and contains a loading dock and stairway that leads to a balcony on the factory's side and another staircase, which leads to the factory's rooftop.
The factory is owned by Maude Hanson and is used as a front for drug distribution, until 1986, when Tommy Vercetti purchases it from her after gaining some influence in the city. Tommy bought the factory believing it to be a legitimate ice cream business, but after learning of its true purpose from Maude, continues to distribute drugs throughout the city from the company's ice cream vans.
The factory is present in Grand Theft Auto: Vice City Stories (set two years earlier in 1984) but is inaccessible and plays no role in the storyline. The two ice cream scoops on the roof of the building are absent.