Auto Shop Service

Auto Shop Service, also known as Auto Shop Client Jobs or Auto Shop Deliveries, is a feature in Grand Theft Auto Online introduced in the Los Santos Tuners update.

Description
After purchasing an Auto Shop business and meeting with Kenny Dixon Jr. and Sessanta, Sessanta calls to explain how the shop can operate legally as a customization and repair service. She'll put the word out to drum up business and let the player know when they get their first customer.

"Hey... remember, don't get so focused on all the money we makin' off the books that you forget about the motherfuckin' books. This shop a legit business, and we can make some serious bank on it. You got the best fuckin' mechanic in LS sitting up in here. Benny don't got shit on me. And there's a lotta customers out there need they rides treated good and tricked out. I'll get the word out and let you know when the first car gets dropped off."

- Sessanta

After completing their Setup job, Sessanta can randomly call the player that a customer has delivered a vehicle for service. "Hey, you busy? We got our first customer's car back at the Auto Shop. They got a list of shit they want done, so take a look when you get back. You do a good job with this, word of mouth gon' spread quick in this town."

- Sessanta

If the player has purchased the optional vehicle lift upgrade, then there could be two concurrent customer vehicles awaiting upgrade.

Once a customer vehicle is in the shop, it will remain there until the player deals with it and will not disappear when switching sessions (unless something happens to cause the game to disconnect from Rockstar's servers before a save can occur).

The player needs to service and modify the vehicle based on the randomized customer requirements. Additional upgrades above and beyond the customer's specifications can be made, at the risk of potentially earning a bonus or receiving less than what the customer was willing to pay, depending on if they liked the additions or not; one known exception to this is Wheel Color. Modifications cost a pre-set fee depending on the class of the vehicle. This fee is repaid on delivery.

Once the modifications are complete, the vehicle needs to be delivered to the customer. Any damage sustained en route to the delivery address will be deducted from the payment.

If the player has hired either or both of the Auto Shop Staff, they will have the opportunity to have the staff perform the delivery task, however they will always take a long time to deliver and have a chance of damaging the vehicle, resulting in a reduced payment. "Yo, customers car just got dropped off, so your cash on the way. They wouldn't pay full price because of the damage on the car. I don't know who you got drivin, but talk to em."

- Sessanta after a staff delivery is completed.

The game will also accept airlifting the vehicle via Cargobob hook as a legitimate method of transport to the destination, but the vehicle must be set back onto the ground and driven into the parking corona to complete delivery.

Other players are not notified when a player is delivering a vehicle, and if another player destroys the customer vehicle, the offending player will earn a Wanted Level.

If the vehicle is destroyed, either by the player or an opponent, it will simply re-spawn back in the Auto Shop to be delivered. It will not need to be re-modified. This will also happen if the player switches sessions in the middle of a delivery, which can be handy if the vehicle was significantly damaged. The random delivery location will be reset and may not be the same as the original.

There is an unseen time limit of 30 minutes (real time) to deliver the vehicle. A countdown timer will appear on the lower right of the HUD with 5 minutes left to deliver. Players are effectively free to use the customer car during this time. If they exit the vehicle, it will be marked on their radar with an icon. If a player fails to deliver in time, the vehicle is free to be used by them for the duration of the session, provided they do not reactivate the delivery from their Auto Shop, upon which the failed delivery instance will immediately de-spawn.

Upon delivery a small cutscene will show the player handing the keys to a random NPC and the payment will be made direct to the players bank account. The NPC animation will vary depending on the condition of the delivered car. Sessanta will then text the player a message, with the content dependant on the condition of the delivered vehicle. "Hey Boss, another customer has just brought their car into your Auto Shop. They need your expertise speccing it out as they've asked for before sending it back to them."

- Sessanta's notification text

The next customer vehicle can then arrive in the shop and either Sessanta will notify the player via text message that another vehicle has arrived to be serviced or an onscreen pop-up will advise the same.

The time between arrivals depends on a timer. If only one customer lift is installed, there will be at least one in-game day (48 minutes real time) before there is a 50% chance that the next vehicle can arrive. If a vehicle does not arrive after the first day another day will elapse before another 50% chance. If the second chance does not spawn a vehicle, there is a further random 0-10 minute timer to spawn a car with 100% chance, meaning a maximum of 1 hour 46 minutes real time between deliveries. If two lifts are installed, all timers are halved, meaning a minimum of 12 hours in-game time (24 minutes real time) since the previous car arrived in the shop before the next will arrive.

Customers
Delivery locations are randomized.

Bugs/Glitches

 * If minor damage is caused that is not enough to lower the payout (superficial damage, like scratched paint), the customer will react with displeasure, but Sessanta will e-mail that the vehicle was pristine.
 * The size of the Riata interferes with the cutscene camera at certain angles during the customer scene, with placement ending up inside the vehicle model.
 * Like many mission markers since the The Cayo Perico Heist update, the delivery corona may not work when the vehicle is delivered. Destroying and redelivering the vehicle, even to a new randomly generated customer address, will still result in a faulty corona. Players can use staff (if hired) to complete these faulty deliveries. This will always occur if the serviced vehicle is on a current Exotic Exports list and has not yet been discovered and exported. The serviced vehicle will be able to be delivered after the Exotic Export vehicle is delivered to the docks.
 * When delivering a Sentinel XS, the delivery instruction will incorrectly call it a Sentinel Classic, however the HUD mission title display and success message will both correctly label it as a Sentinel XS.
 * A delivery point may not appear at all when playing in a session with multiple players. Exiting to GTA V and then playing Online in a solo mode (such as invite-only) will allow delivery points to spawn.

Patched

 * If another player is inside the player's Auto Shop when the delivery commences, they will be able to see a copy of the customer vehicle sitting near the car lift and it will remain there after the delivery is completed. The other player(s) will be unable to access this vehicle but the Auto Shop owner will be able to enter it when they return to their shop. They will see an option to be able to modify it as if it was owned but it cannot be relocated from the shop floor area or taken out of the shop.